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Contact
Center

Contact Center is a vital communication hub that connects your business and your customers.
We support your improvement of customer experiences and operational/cost efficiency by making full use of today’s IT to your call center.

By using our wealth of knowledge based on many years of wide experience, we offer you tailor-made operation for each of our clients that are specifically fit for their business needs and challenges.
We offer Inbound Services such as: answering to inquiries from multi-channel sources (via voice, text, social media and the web) on merchandises, technical issues or fulfillment of informational materials and order-taking customer service for mail-order shopping.

By using the fullest extent of our knowledge based on VOC analysis through Inbound Services, we also offer very powerful and unique Outbound Services to create business chances and foster relationships with your customers. Our contact center solutions powerfully support your business communication with customers.

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