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transcosmos Thailand(TCT) is the leading industry resource for improving contact center performance. By a team of expert consultants, we help guiding our clients to improve results and deliver value to their business. No matter your contact center’s challenges and strategic initiatives, TCT is ready to partner with you to design the best solution, planning, implementation and maintain the quality

Why transcosmos Thailand for Consulting Service?

Industry Focus
With the passion of target achievement is driving contact center performance and we are truly dedicated to this industry as top rank company, with strong roots in best practices and current trends.

Project Customization
We design custom contact center consulting solutions and assessments to meet client’s exact needs and within the given budget.

Our consultants are renowned industry experts, with the ability to design contact center solutions and guidance based on year of experiences.

Contact Center Consulting Services Include

• Operation Assessment
• Contact Center Consulting Solutions
• Certification Implementation
• Improvement Plan for Operation Excellence
• Quality Management in Contact Center
• Training Courses for Contact Center Operation


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