Services
Digital Marketing
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
Research
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
Web Development
Marketing planning based on real-time analysis of data gathered at E-Commerce One-Stop Center
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Jobs
เจ้าหน้าที่ให้บริการข้อมูลทางโทรศัพท์ (Call Center), CC/BPO
ให้ข้อมูลและช่วยเหลือลูกค้าเกี่ยวกับสินค้าและบริการของบริษัท ผ่านช
Training and Development Supervisor/Officer, CC/BPO
Identify staff training and development needs, and for planning, organizing and overseeing appropriate training.
Team Leader (Call Center), Contact Center/ Business Process Outsourcing department
Manage, supervise, assist and evaluate customer service agent both voice and non-voice operations. Conduct and document weekly staff meetings and compliance training concerns grooming standard. Mot
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Services
Contact
Center
Contact Center is a vital communication hub that connects your business and your customers.
We support your improvement of customer experiences and operational/cost efficiency by making full use of today’s IT to your call center.
By using our wealth of knowledge based on many years of wide experience, we offer you tailor-made operation for each of our clients that are specifically fit for their business needs and challenges.
We offer Inbound Services such as: answering to inquiries from multi-channel sources (via voice, text, social media and the web) on merchandises, technical issues or fulfillment of informational materials and order-taking customer service for mail-order shopping.
By using the fullest extent of our knowledge based on VOC analysis through Inbound Services, we also offer very powerful and unique Outbound Services to create business chances and foster relationships with your customers.
Our contact center solutions powerfully support your business communication with customers.
Customer Service Support
Create a customer experience solution that integrates multiple touchpoints – including voice, text, social media & website
IT Helpdesk Service Support
Be an assistant to customer with proven experience as a help desk technician and provide useful information beyond customer expectation.
Telemarketing
Effective form of business development, designing marketing strategy that involves connecting with customers over the voice channels
CRM System
Effective tools to track customer interaction and customer behavior for strategy planning to maximize customer satisfaction.
